Shipping & Returns

1. Shipping Your Order

We prepare and ship your order within 2 business days after receiving payment.

Available delivery methods:

Mondial Relay
Delivery to pickup points in France and Europe
(Free delivery from €59 of purchases).

DPD Predict
Home delivery by appointment, with choice of delivery time slot.

DPD Relay
Delivery to a pickup point near your location.

Colissimo
Standard home delivery with tracking.

France Express
Specialised delivery service for large or bulky products
(gazebos, garden swings, rose arches…).

Order tracking

A tracking number will be sent to you by email as soon as your order has been dispatched, allowing you to follow your parcel in real time.

2. Delivery Fees & Special Offer

✅ FREE DELIVERY from €59, available exclusively for shipments via Mondial Relay.

Shipping costs vary depending on:

✔ The total weight of your order
✔ The selected delivery method

Packaging and handling costs are included in the shipping fees.

Tip: Group your items into a single order to optimise your delivery costs!

3. International Shipping

We ship abroad via Mondial Relay (pickup point & home delivery) and DPD (home & relay point).
Shipping costs are automatically calculated based on your destination and parcel weight.

4. Careful Packaging

We take great care in packing each order.
All items are protected using suitable materials, especially for fragile or bulky products, to ensure they arrive in perfect condition.